Services Residential Property Claims

Very professional! Helped me with my insurance claim. When the insurance claim denied us, Eric was able to reverse it. He got us everything we needed to make our home livable again. See more See less

Our insurance company didn’t want to pay for our claim from hurricane Ian, the claim was smaller than our deductible so they claimed. We contacted Surplus Public Adjusters and we received an excellent amount to fixed our damaged, thank you Surplus Public Adjuster Eric Jimenez you are the best. See more See less

(Translated by Google) Very professional and serious people, I really recommend them. (Original) Gente muy profesional y serios de verdad los recomiendo See more See less

Excellent service!! Eric was amazing. Always available to answer a phone call or text. I would highly recommend this service! See more See less

Eric defended our claim and got our damages from hurricane Ian covered entirely with no hassle! See more See less

I can’t thank Eric of Surplus Public Adjusters enough for showing up for me during a time of need and confusion. When I was overwhelmed dealing with my homeowner’s insurance after hurricane Milton, he stepped in and handled everything with professionalism and care. Because of his hard work and diligence, I was able to get a full roof replacement approved — something I couldn’t have done on my own. He was always responsive, answering every call and text, no matter the time, and patiently walked me through the entire process. I truly felt supported every step of the way. If you’re looking for someone reliable, knowledgeable, and genuinely on your side, I highly recommend Eric. He goes above and beyond! See more See less

Surplus Public Adjusters goes above and beyond for its clients, treating one like family throughout the entire process. Eric and Ivan are true professionals, helping us get two claims handled smoothly and fairly with the insurance company after our home was impacted by both Hurricanes Helene and Milton. They worked diligently since day one, making their way from Miami to Tampa several times without hesitation for inspections, providing every degree of detail possible in the claim submission, and addressing all our concerns step by step. Most importantly, they made sure to provide us with constant updates as they checked in with the insurance on the progress of the claim which is invaluable during such a stressful time. I very highly recommend their services. See more See less

Excellent did a fantastic job, so glad we hired, Eric was so knowledgeable, walked us through everything, don’t know where we would be without him (yes I do, without) See more See less

Eric and his team were so helpful and responsive. I had hurricane damage and live in central Florida, they drove up to me and helped me get my property fixed fast. I am so grateful that I found a good adjuster to guide me through this headache. Even the insurance companies rep told me I was in good hands when they came to inspect my property and once again, Eric drove up to meet them. See more See less

My case started where I was an uninformed insurance policy holder. We sustained enough damages in our kitchen where we needed to replace it in its entirety. We relied on the insurance company to be on our side. Big mistake. A friend gave us advice on having an outside adjuster, evaluate our case. He recommended Erick and his team as they had helped him on his case. What incredible advice…. Not only did Erick emphasize on what we should be receiving, he obtained it. And the process was quick and effortless. It is rare that I find individuals who work at this level. If you’re reading this review, I encourage you to stop looking around, give him the opportunity to work for you. See more See less

Great experience with Eric. Very knowledgeable and always looking out for me. I’ve worked with him on multiple claims and he’s always on point. See more See less

Eric is on top of things and was able to help me when I needed help the most with the water damage in my place. He is very trustworthy. I highly recommend. See more See less

Fast, friendly snd efficient. Eric and his team kept me up to date on my claim every step of the way. Couldn’t have been an easier experience. See more See less

Eric was extremely helpful with our claim and getting us more money than we even realized we could get. Highly recommend!! See more See less

Erik exceeded expectations. Eric is very Knowledgeable, keeps you informed throughout the entire process via email, is on time to any inspections which is hard to find in Miami. Eric was able to settle my claim in 30 days. He is a true professional and anyone fortunate to use his services will benefit from his experience and connections. See more See less

“Navigating home insurance can often be a challenging and overwhelming process. However, working with Erick makes all the difference. His expertise, dedication, and personalized service help simplify the experience and ensure everything is handled efficiently and effectively.” See more See less

Surplus Public Adjusters handled our insurance claim very efficiently and professionally. Once Eric got involved it became a very hands off process for us and, most importantly, our claim was finally processed at much higher dollar value than what was originally offered. Can’t recommend Eric and his team enough! Thank you SPA!! See more See less

One of the most professional and most responsive companies ever worked with, every time I called, sent an email or text. I received the response immediately. They were able to resolve the issues and the insurance paid out for the damages caused by the storm. I strongly recommend you work with them and ask for Erick. See more See less

Eric was very responsive and professional. He came by to inspect the damage the next day. The entire claim was made and paid out (including a supplemental payment) within a month! See more See less

We had a fantastic experience with Eric from Surplus Public Adjusters. We had the unfortunate experience of a driver running through our backyard and causing existential damage. After contacting the insurance company multiple times for over a month ourselves. And only receiving evasive answers, and we knew we needed help. So, we contacted Eric and he visited the next day to explain our options based on his assessment. Needless to say, Eric jumped into action and by 2pm the same day he had submitted all paperwork to start the claim. He kept us informed of all updates pertaining the claim. He helped us close the deal in a short period of time. Insurance companies will always try to low ball claims if you don't have the right representation. I highly recommend Eric if you are need of an adjuster like we were. See more See less

My family worked with Eric, at Surplus Public Adjusters. He made everything a smooth transition and easy to understand. This agent is well versed in his craft, very professional and his talents exceeded my exceptions. Thank you Eric See more See less

He helped me with a fire i had in my house and i will be eternal thankful to Eric Jimenez for everything he did for us. Truly recommend See more See less

Eric was Great!! Efficient, fast and very knowledgeable, highly recommended! See more See less

Eric at Surplus Public Adjusters was absolutely fantastic! He’s incredibly knowledgeable, professional, and stayed on top of every detail throughout the entire process. Eric patiently answered every question my family and I had, making a stressful situation so much easier to handle. His expertise and dedication are unmatched, and we couldn’t be happier with the results. Can’t recommend Eric enough! Thank you for everything! See more See less

Eric was very professional and takes your best interest when dealing with your insurance. Highly recommend him and would use him again if needed in the future. See more See less

Eric, was great. He was able to get us much more than the insurance company offered. When we had issues with check from insurance com, Eric intervened not once but twice with returned insurace checks. I would highly reccommed Surplus Public Adjusters Thanks again See more See less

SPA helped us with a claim from start to end. Great Team See more See less

Our experience with Surplus was great. Eric was quick to respond, very professional, and knows the business. We highly recommend their services to family and friends. See more See less

I’m pleased to share that Surplus Public Adjusters successfully processed two water damage claims for me earlier this year. Eric Jimenez is a knowledgeable professional that took the time to explain the details step by step and answered all my questions. Thank you Eric! See more See less

My Godmother highly reccomended Eric to me several years ago. I have worked with him on two of my insurance claims and he has always exceeded my own expectations. He fought with my insurance and won both times. I highly reccomend him to my friends and other family members. I couldn’t see myself working with anyone else at this point. See more See less

Eric and public adjusters went above and beyond to help us with People’s Trust . He is our neighborhood hero.! See more See less

Eric was extremely helpful in helping settle my claim. He took time to help me understand the process, stayed on top of the insurance company and always kept me up to speed on the progress. See more See less

Eric was amazing! He understood our situattion and new exactly how to tackle it. We were in a tough spot and Eric was able to give my wife and I some relief. He is always available, answers any and every question, and was kind and understanding. We were able to leave it all to him for him to handle. HIGHLY RECOMMENDED!! See more See less

I have been a customer of Surplus Public Adjusters, since its inception. Eric Jimenez, is the best adjuster I’ve ever dealt with, and his professionalism and dedication has always exceeded my expectations. Not only has he helped me, but he has also been very helpful with my family and friends. The main thing people look for is a trustworthy company/person to take care of them, and this is a company one can fully trust. I HIGHLY recommend them!!! See more See less

To whom it may concern I would highly recommend using the services of “Surplus Public Adjusters” with this company’s help I received almost double the amount of money my insurance company originally offered! My home is now returned to its original state. All new and so beautiful and I couldn’t have done it without them! Seriously you can’t find a better company to work with! Joanne Macmillan See more See less

(Translated by Google) Thank you for your help in such a short time 🤗 very grateful. Family. Rosales Erazo (Original) Gracias por tu ayuda en tan poco tiempo 🤗 muy agradecida. Familia. Rosales Erazo See more See less

We strongly recommend SPA as your insurance adjuster. Should you ever find yourself in need of filing a claim with your insurance company, you can rely on SPA to get you the funds you need, and more fast. When it came to filing our claim on our homeowner's policy, after a very serious lightning strike on our home, we found SPA's expertise, experience and quick handling of our claim made all the difference in the world. SPA made the process painless, smooth and fast for us, handling all paperwork and communications with the insurance company on our behalf. We could not have gotten as far as we did with our claim, and as fast, were it not for Eric's professional guidance, expertise and diligent management of the process. We cannot be grateful enough to SPA. If you are in the unfortunate situation of needing to file a claim, do not hesitate to go with SPA, you will be glad you did. Thanks you, Eric! See more See less