Frequently Asked Questions - Public Adjuster FAQ
What is a Public Adjuster?
A Public Adjuster is a licensed insurance professional who works on your behalf, not the insurance company, to handle, negotiate, and settle your insurance claim for the maximum entitled amount.
Why Surplus Public Adjusters?
Surplus Public Adjusters stands out due to our personalized approach to property claims. We prioritize building strong relationships with both property owners and tenants, ensuring open communication and tailored solutions. Our experienced team uses advanced technology for seamless claim oversight and offers 24/many support to address any issues promptly. This commitment to customer satisfaction, combined with our extensive market knowledge, allows us to maximize property value and enhance tenant experiences.
Why hire a Public Adjuster?
Insurance policies are complex, and adjusters hired by your insurance company protect their interests. A Public Adjuster ensures you receive a fair and full settlement by evaluating damages, preparing detailed estimates, and negotiating directly with the insurer.
How much does a Public Adjuster charge?
Typically, Public Adjusters charge a small percentage of the claim settlement, which is only paid if you receive compensation. Fees vary by state regulations and claim complexity. If the claimant does not get paid, the Public Adjuster does not get paid.
When should I contact a Public Adjuster?
Yes. If your claim was denied or paid less than expected, a Public Adjuster can review it, gather supporting evidence, and negotiate a fair settlement or reopen the claim if your policy allows.
What types of claims do you handle?
We handle residential and commercial property damage claims including water damage, fire, hurricane, windstorm, mold, vandalism, and more.
Will hiring a Public Adjuster delay my claim?
No. In fact, it often speeds up the process because we ensure all documentation and estimates are submitted properly, preventing delays due to incomplete information.
Do I still need a Public Adjuster if my insurance company sent their own adjuster?
Yes. The insurance company adjuster works for them, while a Public Adjuster works for you to ensure your interests are protected and you receive the full compensation you deserve.
Is hiring a Public Adjuster worth it for small claims?
It depends on the damage and complexity. For some small claims, it may not be necessary, but an initial consultation can help determine if hiring one will increase your settlement significantly.
How do I get started with your services?
Contact us for a free claim review and consultation. We will assess your situation and explain how we can help maximize your insurance settlement.